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SHIPPING POLICY

Shipping Times and Cost

  • Orders are processed within 1-2 business days.

  • Shipping times vary based on your location and selected shipping method. Standard shipping typically takes

       5-8 business days.

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.

 

 

​​​​Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

 

 

​​​International Shipping

  • We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination.

  • Please note that international shipments may be subject to import taxes, duties, and customs fees, which are the responsibility of the recipient.

 

 

​​​Lost or Damaged Items​

  • If your order is lost or arrives damaged, please contact us immediately at info@apexgk.com with your order number and details of the issue. We will work with you to resolve the problem as quickly as possible.

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REFUND
POLICY

At Apex Goalkeeping, we strive to provide the highest quality products and customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.​​

 

 

Returns

  • You have [30] calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

 

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Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

 

​​​​Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  • In the case of a defective or incorrect item, Apex Goalkeeping will cover the return shipping costs.

 

 

 

​Non-Refundable Items

Certain items are non-returnable, including:

 

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

 

 

​Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@apexgk.com.

 

 

​​​​Contact Us

If you have any questions on how to return your item to us, contact us at: info@apexgk.com

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